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Everyone’s will look different depending on what broker they use. If your broker is worth their salt, they’ll have a 4-hour time frame whether it’s listed or not. Give them a call and they can walk you through how to get it. If they don’t have it, it’s probably a sign you want to change to a better broker, since 4-hour time frames are so common.
Another alternative is http://www.tradingview.com charts. I show how to get to them in the report. BUT, if your broker has them, you might stick with them.
Here’s what it looks like in my Think or Swim charts from Ameritrade. It will say “4h” under “Time Frames”. Yellow arrow pointing to it. That means every candle on the chart covers a period of 4 hours. Just like one candle on a daily chart covers one trading day’s worth of data.